Author Question: You should send congratulatory notes for major business achievements to suppliers and customers, but ... (Read 96 times)

stevenposner

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You should send congratulatory notes for major business achievements to suppliers and customers, but not to coworkers.
  Indicate whether the statement is true or false

Question 2

The direct approach is recommended for goodwill messages, even those conveying sympathy.
  Indicate whether the statement is true or false



JCABRERA33

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Answer to Question 1

False

Answer to Question 2

True



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