Author Question: No Response (ignoring) is a valid option for companies finding positive comments online. Indicate ... (Read 94 times)

ap345

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No Response (ignoring) is a valid option for companies finding positive comments online.
  Indicate whether the statement is true or false

Question 2

An appropriate company response to a social media post that contains factual errors is to provide the facts that have been misrepresented.
  Indicate whether the statement is true or false



ambernicolefink

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Answer to Question 1

True

Answer to Question 2

True



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