You should use active-voice verbs to convey negative news ...

[awywial]

You should use active-voice verbs to convey negative news tactfully or to reduce emphasis on the doer of the action.
  Indicate whether the statement is true or false

Question 2

When you use the active voice, you are emphasizing the doer rather than the receiver of the action in that sentence.
  Indicate whether the statement is true or false

[Meganchabluk]

Answer to Question 1

False

Answer to Question 2

True

[awywial]

Thanks for the timely response, appreciate it

[AmberC1996]

Excellent