This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Which of the following is the best closing for an adjustment message? A) We apologize for any ... (Read 44 times)

burton19126

  • Hero Member
  • *****
  • Posts: 532
on: Jun 23, 2018
Which of the following is the best closing for an adjustment message?
 A) We apologize for any inconvenience this has caused.
  B) We are deeply sorry for this unfortunate event.
  C) We hope that this refund check proves our commitment to providing excellent customer service.
  D) If you have any questions, please do not hesitate to call.

Question 2

What is the most accurate statement about apologizing in an adjustment message?
 A) If you apologize, use a standard phrase such as We apologize for any inconvenience we may have caused.
  B) Apologies should be avoided because they are counterproductive.
  C) People like to hear apologies. It raises their self-esteem, shows the humility of the writer, and acts as a form of psychological compensation.
  D) Never apologize in an adjustment message because doing so will set you up for a lawsuit.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

flexer1n1

  • Sr. Member
  • ****
  • Posts: 373
Reply #1 on: Jun 23, 2018
Answer to Question 1

C

Answer to Question 2

C


burton19126

  • Member
  • Posts: 532
Reply 2 on: Jun 23, 2018
Gracias!

recede

  • Member
  • Posts: 315
Reply 3 on: Yesterday
:D TYSM

« previous next »
 

Did you know?

If you use artificial sweeteners, such as cyclamates, your eyes may be more sensitive to light. Other factors that will make your eyes more sensitive to light include use of antibiotics, oral contraceptives, hypertension medications, diuretics, and antidiabetic medications.

Did you know?

As many as 28% of hospitalized patients requiring mechanical ventilators to help them breathe (for more than 48 hours) will develop ventilator-associated pneumonia. Current therapy involves intravenous antibiotics, but new antibiotics that can be inhaled (and more directly treat the infection) are being developed.

Did you know?

Prostaglandins were first isolated from human semen in Sweden in the 1930s. They were so named because the researcher thought that they came from the prostate gland. In fact, prostaglandins exist and are synthesized in almost every cell of the body.

Did you know?

Earwax has antimicrobial properties that reduce the viability of bacteria and fungus in the human ear.

Did you know?

When blood is deoxygenated and flowing back to the heart through the veins, it is dark reddish-blue in color. Blood in the arteries that is oxygenated and flowing out to the body is bright red. Whereas arterial blood comes out in spurts, venous blood flows.

Face-to-face communication is the richest channel to relay a message from the sender to a receiver. Face-to-face communication is the richest channel to relay a message from the sender to a receiver.
A greater number of men than women hold full-time jobs, but the gap is closing because of an ... A greater number of men than women hold full-time jobs, but the gap is closing because of an ...
Mechanisms of stomatal opening and closing Mechanisms of stomatal opening and closing
Translation of an RNA message into a protein Translation of an RNA message into a protein
Psychology for Living: Adjustment, Growth, and Behavior Today 11th Psychology for Living: Adjustment, Growth, and Behavior Today 11th
Message from friend Message from friend
Video: How Hemoglobin Picks Up and Delivers Oxygen

For a complete list of videos, visit our video library