You must ask a series of questions in a routine request e-mail ...

[madam-professor]

You must ask a series of questions in a routine request e-mail message. What is the best way to present these questions?
 A) In a paragraph in the body of your message
  B) In a separate attached document
  C) In a bulleted or numbered list in the body of your message
  D) In the closing paragraph of your message so that they're not overlooked

Question 2

What is the best advice for writing the body of a routine request message?
 A) Avoid using graphic devices such as lists or headings because they might confuse the reader.
  B) Remember that the quality of the information obtained from the request depends on the clarity of your inquiry.
  C) Make sure that the body is no longer than one paragraph.
  D) Use the reader's name several times in the body to personalize your message.

[hollysheppard095]

Answer to Question 1

C

Answer to Question 2

B