Employees can sound more professional in the workplace by ...

[Capo]

Employees can sound more professional in the workplace by avoiding ___________________ _, which is making declarative sentences sound like questions.
 Fill in the blank(s) with correct word

Question 2

Which of the following is an idea that you can incorporate into an effective beginning paragraph in a bad-news message?
 A) When there is positive and negative information to be conveyed, state the negative news first.
  B) Introduce the refusal of a current request by referring to the initial transaction.
  C) Begin the refusal with a statement that leads the audience to expect good news.
  D) Always present the main idea in the first statement of the message.

[Joy Chen]

Answer to Question 1

uptalk

Answer to Question 2

B

[Capo]

Excellent

[ghepp]

Gracias!