Author Question: Employees can sound more professional in the workplace by avoiding ____________________, which is ... (Read 172 times)

Capo · **on:** Jun 23, 2018

Employees can sound more professional in the workplace by avoiding ___________________ _, which is making declarative sentences sound like questions.
Fill in the blank(s) with correct word

Question 2

Which of the following is an idea that you can incorporate into an effective beginning paragraph in a bad-news message?
A) When there is positive and negative information to be conveyed, state the negative news first.
B) Introduce the refusal of a current request by referring to the initial transaction.
C) Begin the refusal with a statement that leads the audience to expect good news.
D) Always present the main idea in the first statement of the message.