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Author Question: ___________ listening is necessary when you must discern, understand, and remember. It means you ... (Read 113 times)

Chelseaamend

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on: Jun 23, 2018
___________ listening is necessary when you must discern, understand, and remember. It means you must identify main ideas, understand a logical argument, and recognize the purpose of the message
 Fill in the blank(s) with correct word

Question 2

In the context of writing a bad-news message using the inductive outline, which of the following immediately precedes the step that presents facts, analysis, and reasons for refusal or bad news?
 A) The step that includes a counterproposal
  B) The step that states the bad news using positive tone
  C) The step that puts forward a neutral idea
  D) The step that indicates a continuing relationship with the receiver


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SeanoH09

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Reply #1 on: Jun 23, 2018
Answer to Question 1

Discriminative

Answer to Question 2

C


Chelseaamend

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Reply 2 on: Jun 23, 2018
Excellent

matt95

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Reply 3 on: Yesterday
Great answer, keep it coming :)

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