Author Question: Which of the following is an effective way to improve your nonverbal communication skills? A) Ignore ... (Read 64 times)

asmith134

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Which of the following is an effective way to improve your nonverbal communication skills?
 A) Ignore facial expressions and body language; instead, focus only on the verbal message.
  B) Ask friends and family members to give you feedback on your nonverbal behavior.
  C) Try to avoid associating with people from diverse cultures since you might misunderstand their nonverbal messages.
  D) Broaden your computer skills to include programming.

Question 2

Good-News Messages  Well-written messages that convey positive news, thanks, or appreciation generate goodwill. Learn to craft effective, receiver-focused, good-news messages to improve your business relationships by building goodwill. When sending a thank-you note in professional situations, you should use _________approach and express sincere feelings of gratitude. A. a reductive B. a deductive C. an inductive
 Fill in the blank(s) with correct word



dantucker

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Answer to Question 1

B

Answer to Question 2

a deductive



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