Author Question: Melinda was recently hired as manager of a small retail establishment. She immediately noticed that ... (Read 115 times)

jon_i · **on:** Jun 23, 2018

Melinda was recently hired as manager of a small retail establishment. She immediately noticed that employees seem afraid to speak with her. She wants her employees to feel comfortable coming to her about anything. What organizational communication barrier is she trying to overcome?
A) Lack of trust between management and employees
B) Top-heavy organizational structure
C) Turf wars
D) Lack of communication skills

Question 2

While proofreading a document onscreen, what questions should you ask to locate errors in content, organization, and style?

amcvicar · **Reply #1 on:** Jun 23, 2018

Answer to Question 1

A

Answer to Question 2

Proofread the document onscreen, concentrating first on errors in content, organization, and style. To locate errors, ask the following questions:
a. Content-Is the information complete? Have I included all the details the receiver needs to understand the message and to take necessary action? Is the information accurate? Have I checked the accuracy of any calculations, dates, names, addresses, and numbers? Have words been omitted?
b. Organization-Is the main idea presented appropriately, based on the receiver's likely reaction (deductive or inductive organization)? Are supporting ideas presented in a logical order?
c. Style-Is the message clear? Will the receiver interpret the information correctly? Is the message concise and written at an appropriate level for the receiver? Does the message reflect a considerate, caring attitude and focus primarily on the receiver's needs? Does the message treat the receiver honestly and ethically?