This topic contains a solution. Click here to go to the answer
|
Author Question: Which of these phrases would be inappropriate when speaking to a customer? a. It's not my fault. ... (Read 59 times) |
Did you know?
Eat fiber! A diet high in fiber can help lower cholesterol levels by as much as 10%.
Did you know?
More than nineteen million Americans carry the factor V gene that causes blood clots, pulmonary embolism, and heart disease.
Did you know?
The most destructive flu epidemic of all times in recorded history occurred in 1918, with approximately 20 million deaths worldwide.
Did you know?
Addicts to opiates often avoid treatment because they are afraid of withdrawal. Though unpleasant, with proper management, withdrawal is rarely fatal and passes relatively quickly.
Did you know?
As of mid-2016, 18.2 million people were receiving advanced retroviral therapy (ART) worldwide. This represents between 43–50% of the 34–39.8 million people living with HIV.