Describe requests for information in the context of routine ...

[CBme]

Describe requests for information in the context of routine requests.

Question 2

Persuasive requests differ from routine requests in that
 a. persuasive arguments need to be presented at the beginning of the message.
  b. routine requests require a forceful approach.
  c. routine requests begin with details and explanations first.
  d. persuasive messages are shorter in length.

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Answer to Question 1

Requests for information about people, prices, products, and services are common. Because these requests from customers and clients are door openers for future business, businesses accept them optimistically. At the same time, they arrive at an opinion about the sender based on the quality of a message. Follow the points in the deductive outline for preparing effective requests you are confident will be fulfilled.
A good routine request has the following features:
a . It states the request clearly.
b. It asks specific questions with necessary explanation and uses list for emphasis.
c. It expresses appreciation and alludes to benefits for quick action.
d. It opens door for personal dialogue by providing telephone number.

Answer to Question 2

A