The body of a routine message that requests information or action should ________.
A) present details that explain your request
B) request action from the reader
C) give any deadline dates
D) reveal for the first time why you are writing
Question 2
Gianna is writing an e-mail message to a company to ask about its software for removing malware (malicious software) from her company's network. Which is the best opening statement for her message?
A) I read about your new malware removal program on TechnologyReview.co m.
B) Our company has recently become the victim of malware, and I have been assigned to do something about it.
C) Please answer the following questions about your new malware removal program.
D) I am hoping you will be able to provide more information about one of your new products.
Gas exchange across body surfaces.
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