It is possible to say no in a positive way. Indicate whether ...

[ARLKQ]

It is possible to say no in a positive way.
  Indicate whether the statement is true or false

Question 2

Before choosing a communication channel, how can you decide whether positive human relations are sacrificed?

[lorealeza77]

Answer to Question 1

T

Answer to Question 2

Be wary of using an electronic communication tool as an avoidance mechanism. Remember, too, that some people do not regularly check their email or voice mail, and some have unreliable systems that are slow or prone to losing messages. Some news will be received better in person than through an electronic format that might be interpreted as cold and impersonal.
Additionally, some people, especially those of certain cultures, prefer a personal meeting even if you perceive that an electronic exchange of information would be a more efficient use of everyone's time.
Choose the communication channel carefully to fit both your purpose and the preference of receivers.