What are the three categories of groups generally used within an ...

[Kikoku]

What are the three categories of groups generally used within an organization? Define and give an example of each.
 
  What will be an ideal response?

Question 2

What are three important differences between face to face (FTF) teams and teams that operate with the help of computer-mediated communication (CMC)?
 
  What will be an ideal response?

[s.meritte]

Answer to Question 1

Three categories of groups are generally used in business group communication. 1.) Learning groups are involved in seeking or sharing information. (e.g. a management training seminar or new employee orientation group) 2. Self-maintenance groups seek to inspire desirable attitudes, understanding, and communication patterns, not merely inform (e.g., companies that project a corporate culture use such groups to train employees). 3. Problem-solving groups make a series of decisions attempting to solve a specific problem (e.g., passengers on Flight 93 on 9/11).

Answer to Question 2

Many organizations, especially multinationals, use virtual teams if meetings are difficult or impossible. Face-to-face (FTF) teams use all three codes (verbal, visual, vocal) while computer-mediated communication (CMC) teams have no visual code. There are three major differences between FTF and CMC teams: 1 ) CMC teams communicate less and share less information than FTF teams.