A(n) _____ is a type of request letter written by a customer when ...

[APUS57]

A(n) _____ is a type of request letter written by a customer when there is a problem with a product or service.
 
  Fill in the blank(s) with correct word

Question 2

A type of persuasive letter in which a company reminds certain customers that they have not paid their bills is known as a(n) _____.
 
  Fill in the blank(s) with correct word

[leahm14]

Answer to Question 1

claim letter
A claim letter is a type of request letter written by a customer when there is a problem with a
product or service. The person who writes a claim letter believes, of course, that he or she has
been wronged.

Answer to Question 2

collection letter
A type of persuasive letter is the collection letter in which a company reminds certain
customers that they have not paid their bills. The goal is to get customers to pay without losing
their goodwill.

[APUS57]

Thank you

[leahm14]

No problemo