This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: After consideration of a customer's request for a partial product refund due to repeated repairs, ... (Read 94 times)

jwb375

  • Hero Member
  • *****
  • Posts: 540
on: Jun 23, 2018
After consideration of a customer's request for a partial product refund due to repeated repairs, you have determined that you should comply. Which of the following is NOT part of your effective adjustment message?
 a. A fair response to a legitimate request
  b. A statement that the claim is being granted
  c. Resale or sales promotional material
  d. An attempt to regain possible lost goodwill

Question 2

People tire of listening to someone who is upbeat and positive.
  Indicate whether the statement is true or false


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

nothere

  • Sr. Member
  • ****
  • Posts: 324
Reply #1 on: Jun 23, 2018
Answer to Question 1

B

Answer to Question 2

F


jwb375

  • Member
  • Posts: 540
Reply 2 on: Jun 23, 2018
Thanks for the timely response, appreciate it

pangili4

  • Member
  • Posts: 346
Reply 3 on: Yesterday
:D TYSM

« previous next »
 

Did you know?

Blastomycosis is often misdiagnosed, resulting in tragic outcomes. It is caused by a fungus living in moist soil, in wooded areas of the United States and Canada. If inhaled, the fungus can cause mild breathing problems that may worsen and cause serious illness and even death.

Did you know?

During pregnancy, a woman is more likely to experience bleeding gums and nosebleeds caused by hormonal changes that increase blood flow to the mouth and nose.

Did you know?

Human kidneys will clean about 1 million gallons of blood in an average lifetime.

Did you know?

Historic treatments for rheumatoid arthritis have included gold salts, acupuncture, a diet consisting of apples or rhubarb, nutmeg, nettles, bee venom, bracelets made of copper, prayer, rest, tooth extractions, fasting, honey, vitamins, insulin, snow collected on Christmas, magnets, and electric convulsion therapy.

Did you know?

Of the estimated 2 million heroin users in the United States, 600,000–800,000 are considered hardcore addicts. Heroin addiction is considered to be one of the hardest addictions to recover from.

Effects of a Partial Agonist Effects of a Partial Agonist
Agonists, partial agonists, and antagonists: (a) An agonist results in maximum response. (b) A ... Agonists, partial agonists, and antagonists: (a) An agonist results in maximum response. (b) A ...
The human eye, a product of 600 million years of evolution (Lamb, Collin, & Pugh, 2007). The human eye, a product of 600 million years of evolution (Lamb, Collin, & Pugh, 2007).
Use the product rule to find derivative Use the product rule to find derivative
What is the partial pressure (in mm Hg) of neon in a 4.00 L vessel that contains 0.838 mol of ... What is the partial pressure (in mm Hg) of neon in a 4.00 L vessel that contains 0.838 mol of ...
Partial pressures (in mm Hg) for oxygen (red boxes) and carbon dioxide (blue boxes) in the atmospher Partial pressures (in mm Hg) for oxygen (red boxes) and carbon dioxide (blue boxes) in the atmospher
Video: Resting membrane potential - electrical polarity and maintenance requirements

For a complete list of videos, visit our video library