It is advisable to mark all e-mail messages URGENT as it ...

[serike]

It is advisable to mark all e-mail messages URGENT as it guarantees that the recipients will respond immediately.
 
  Indicate whether the statement is true or false

Question 2

A memo, unlike a business letter, includes no salutation.
 
  Indicate whether the statement is true or false

[scottmt]

Answer to Question 1

FALSE
It is not advisable to mark all e-mail messages URGENT as it does not guarantee that the
recipients will respond immediately. Don't mark a message urgent unless it really is.
Businesspeople today do not like to be tricked into reading an e-mail message. Also, don't
assume the recipient read your message just because you marked it urgent.

Answer to Question 2

TRUE
A memo, unlike a business letter, includes no salutation. Instead, the body of the memo
begins with the first paragraph of the message.