Author Question: According to the American Management Association, of the 721 senior-level professionals interviewed, ... (Read 56 times)

HCHenry · **on:** Jun 23, 2018

According to the American Management Association, of the 721 senior-level professionals interviewed, where are most training dollars in these organizations being spent?

A) Basic job skills
B) Technology skills
C) Communication skills
D) Customer relation skills
E) Leadership skills

Question 2

Polish, confidence, and passion are elements of what type of communication skill?

A) Nonverbal
B) Team
C) Listening
D) Writing
E) Group

joechoochoy · **Reply #1 on:** Jun 23, 2018

Answer to Question 1

Answer: C
Explanation: C) The American Management Association found that of the 721 senior-level professionals interviewed, 66 said they invested company resources in training their employees in communication skillsmore than any other kind of professional activity.

Answer to Question 2

Answer: A
Explanation: A) Recruiters look for candidates with communication and writing skills, as well as more polish, confidence, and passions, which are elements of nonverbal communication and professional presence.