Author Question: Which of the following is a nonverbal signal that affects the style and tone of the message? A) ... (Read 63 times)

james9437 · **on:** Jun 23, 2018

Which of the following is a nonverbal signal that affects the style and tone of the message?

A) Media richness
B) Formality
C) Media and channel limitations
D) Urgency
E) Audience preferences

Question 2

Which of the following would be an appropriate use of digital medium?

A) When you want to make a formal impression
B) When you are legally required to provide information in print
C) When you want to stand out from the flood of electronic messages
D) When you want to introduce yourself to a customer or client
E) When you need a permanent, unchangeable or secure record

briezy · **Reply #1 on:** Jun 23, 2018

Answer to Question 1

Answer: B
Explanation: B) Your media choice is a nonverbal signal that affects the style and tone of your message. For example, a printed memo or letter is likely to be perceived as a more formal gesture than an IM or email message.

Answer to Question 2

Answer: D
Explanation: D) While it's still a useful format, printed documents have been replaced by digital alternatives in many instances. However, there are several situations in which you should consider a printed message over electronic alternatives, including when you want to make a formal impression, when you are legally required to provide information in printed form, when you want to stand out from the flood of electronic messages and when you need a permanent, unchangeable, or secure record.