Answer to Question 1
Answer: Proofreading is not a one step process. To help the proofreading process, the document should be reviewed several times, with a specific focus for each proofreading attempt. During the first round of proofreading, the message should be revised to make sure it is clear, concise and correct. Unnecessary words and phrases should be eliminated. Attention should be paid to jargon or buzz words that the audience may not be familiar with. Everything in the message should add to the meaning of the message. Next, the message should be considered in terms of appearance. The message should be attractive and professional in appearance. If the message is being sent via the computer, formatting and appearance need special consideration. The message should also be proofread to make sure the message is free of misspelled or misused words, grammar and punctuation is correct and consistent. Only then is the message ready to distribute.
Answer to Question 2
Answer: TRUE
Explanation: After you've planned your message, adapt your approach to your audience with sensitivity, relationship skills, and style. Then you're ready to compose your message by choosing strong words, creating effective sentences, and developing coherent paragraphs. Determining the media and channels for producing and delivering the message takes place in the planning process.