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Author Question: Use the direct approach for negative messages, if the message will have a relatively minor impact on ... (Read 94 times)

berenicecastro

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on: Jun 23, 2018
Use the direct approach for negative messages, if the message will have a relatively minor impact on the audience.
 
  Indicate whether the statement is true or false.

Question 2

An advantage of the direct approach for communicating bad news is that it keeps the message short.
 
  Indicate whether the statement is true or false.


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chevyboi1976

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Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: TRUE
Explanation: When the situation is fairly simple and the bad news won't come as a shock, a direct approach is preferred for delivering negative news.

Answer to Question 2

Answer: TRUE
Explanation: The direct approach delivers the negative news up front, thereby keeping discussion and questions to a minimum.


berenicecastro

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Reply 2 on: Jun 23, 2018
YES! Correct, THANKS for helping me on my review

covalentbond

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

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