Use the direct approach for negative messages, if the message ...

[berenicecastro]

Use the direct approach for negative messages, if the message will have a relatively minor impact on the audience.
 
  Indicate whether the statement is true or false.

Question 2

An advantage of the direct approach for communicating bad news is that it keeps the message short.
 
  Indicate whether the statement is true or false.

[chevyboi1976]

Answer to Question 1

Answer: TRUE
Explanation: When the situation is fairly simple and the bad news won't come as a shock, a direct approach is preferred for delivering negative news.

Answer to Question 2

Answer: TRUE
Explanation: The direct approach delivers the negative news up front, thereby keeping discussion and questions to a minimum.

[berenicecastro]

Wow, this really help

[sailorcrescent]

Thanks for the timely response, appreciate it