When making an unusual or complex request, it is best to A) ...

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When making an unusual or complex request, it is best to
 
  A) ask all at once, even if it makes results in one long and complicated question.
  B) use passive voice to state the request.
  C) break it down into specific, individual questions.
  D) use a particularly demanding tone.
  E) warn the audience that they might struggle to understand it.

Question 2

When you're writing routine replies and positive messages, use the direct approach because
 
  A) it will help skeptical readers understand your argument.
  B) your readers will be indifferent to the content of your message.
  C) recipients will generally be interested in what you have to say.
  D) inquisitive readers will enjoy exploring the rhetorical context of your message.
  E) presenting your reasoning before your bottom line will grab each reader's attention.

[Jmfn03]

Answer to Question 1

Answer: C
Explanation: C) Whether you are writing a formal letter or a simple instant message, you can use the body of your request to list a series of questions. If you have an unusual or complex request, break it down into specific, individual questions so that the reader can address each one separately. Do not put the burden of untangling a complicated request on your reader. The use of passive or active voice when making such a request is irrelevant. Using a demanding tone is not likely to produce the result you want. Warning the audience that they might struggle to understand the request is condescending.

Answer to Question 2

Answer: C
Explanation: C) In most cases, your audience will be prepared to complyas long as you're not being unreasonable or asking people to do something they would expect you to do yourself. By applying a clear strategy and tailoring your approach to each situation, you'll be able to generate effective requests quickly.

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TYSM

[bdobbins]

Thanks for the timely response, appreciate it