How can your audience's level of understanding help you determine ...

[elizabeth18]

How can your audience's level of understanding help you determine the appropriate amount of information to include in a business message?
 
  What will be an ideal response?

Question 2

Choosing the right medium for your message
 
  A) is not important as long as the content of your message is accurate.
  B) is important only when communicating with managers and supervisors.
  C) is vital for external communication, but not important for internal communication.
  D) can make an important difference in how your message is perceived.
  E) is easier since electronic media are always the best option.

[pangili4]

Answer to Question 1

Answer: If audience members do not share your general background, your message will likely need to include an element of education. You should try to include only enough information to accomplish the specific purpose of your message. If the members of your audience have various levels of understanding, gear your coverage to your primary audience (the key decision makers).

Answer to Question 2

Answer: D
Explanation: D) Choice of message medium can be critical for the sender. When your message requires careful thought on the part of your audience, a written (paper or digital) message probably works best. When the impact of imagery is important, you should consider sending graph, chart, or other kind of visual presentation. When speed and an immediate response are required, an oral delivery might work out best.