When you consider your relationship with the audience, you should ...

[penza]

When you consider your relationship with the audience, you should determine whether you need the message or conversation documented.
  Indicate whether the statement is true or false

Question 2

Before making a telephone call, you should be prepared to leave a voice mail message.
  Indicate whether the statement is true or false

[mjenn52]

Answer to Question 1

True

Answer to Question 2

True

[penza]

Gracias!

[skipfourms123]

Thanks for the timely response, appreciate it