Author Question: A good way to test the thoroughness of your business message is to check it for A) a main idea. ... (Read 116 times)

jazziefee · **on:** Jun 24, 2018

A good way to test the thoroughness of your business message is to check it for

A) a main idea.
B) a purpose.
C) the who, what, when, where, why, and how.
D) accuracy.
E) contradictory opinions.

Question 2

After sending project cost estimates to a longtime client, you realize you failed to include information on some discount options. The best thing to do is

A) take no action.
B) blame someone else.
C) contact the primary audience immediately and correct the error.
D) start looking for a new job.
E) send a follow-up message, but explain that you just received the information.

kusterl · **Reply #1 on:** Jun 24, 2018

Answer to Question 1

Answer: C
Explanation: C) The who identifies the person or persons involved in the message. The what identifies the message's topic. The when tells the time in which the issue is important. The how tells how you expect action to be taken on the issue. The why tells why the issue is important to both you and your audience.

Answer to Question 2

Answer: C
Explanation: C) Making the correction right away can avoid any serious consequences from the error and it should minimize negative consequences for you.