What are the four tasks involved in planning business messages? ...

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What are the four tasks involved in planning business messages?
 
  What will be an ideal response?

Question 2

Which of the following is a general category common to business communication?
 
  A) to inform
  B) to entertain
  C) to negotiate
  D) to dictate
  E) to punish

[morrie123456]

Answer to Question 1

Answer: Planning business messages involves four tasks: (1) analyzing the situation by defining your purpose and developing a profile of your audience; (2) gathering information that will meet your audience's needs; (3) selecting the right medium to deliver your message; and (4) organizing the information by defining your main idea, limiting your scope, selecting a direct or an indirect approach, and outlining your content.

Answer to Question 2

Answer: A
Explanation: A) All business messages fit into one of three categories: they aim to inform, persuade, or to collaborate with the audience. Negotiation is not a major category of business communication so it might fit under the heading of any of the other three major categories.