Author Question: You have been given an order to draw patient Jane Smith in room 2232 . When you go into that room, ... (Read 165 times)

yoooooman · **on:** Jun 25, 2018

You have been given an order to draw patient Jane Smith in room 2232 . When you go into that room, the patient identifies herself as Jane Smith but the armband indicates that the patient is Jane Smiley. What do you do next?

Question 2

Using your best interpersonal skills, how would you respond to a patient who says she does not want her blood drawn because all phlebotomists hurt her?

amy.lauersdorf90 · **Reply #1 on:** Jun 25, 2018

Answer to Question 1

If any of the patient identification information does not match, you should NOT draw her blood. You should go to the nurse to identify the patient and determine what information is incorrect. When a new armband is placed on the patient, you can then draw the blood.

Answer to Question 2

Sympathize with the patient that the venipuncture can hurt slightly. Don't tell the patient that it will not hurt. Tell the patient that you will do the best you can to not hurt him or her very much. Remind the patient that the physician needs this sample to help make the patient better.