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Author Question: What should the medical assistant do when an interpreter is needed for a non-English-speaking ... (Read 46 times)

frankwu

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on: Jun 25, 2018
What should the medical assistant do when an interpreter is needed for a non-English-speaking patient?
 
  What will be an ideal response?

Question 2

What should a medical assistant avoid when communicating with a patient?
 
  What will be an ideal response?


Alyson.hiatt@yahoo.com

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Reply #1 on: Jun 25, 2018
Answer to Question 1

When translation services are needed, offices should keep interpreters' telephone numbers at the front desk. When using a translator, the medical assistant must document the name and contact information of the translator in the patient's chart

Answer to Question 2

The medical assistant should avoid using any slang terms or phrases.


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