The Americans with Disabilities Act requires that telephone ...

[jrubin]

The Americans with Disabilities Act requires that telephone companies have telecommunication relay systems available:
 
  A) 24 hours a day.
  B) 7 days a week.
  C) 365 days a year.
  D) 24 hours a day, 7 days a week, and 365 days a year.

Question 2

Callers' identities can be determined via telephone; therefore the office can disclose confidential information over the telephone.
 
  Indicate whether the statement is true or false

[rleezy04]

Answer to Question 1

D

Answer to Question 2

FALSE
Heading: Patient Confidentiality
Learning Objective: 8.13

[jrubin]

Excellent

[essyface1]

Wow, this really help