Author Question: How should the medical office manager's conversation about medical fees differ when speaking with a ... (Read 58 times)

soccerdreamer_17 · **on:** Jun 25, 2018

How should the medical office manager's conversation about medical fees differ when speaking with a patient undergoing a noncovered elective procedure and another who is undergoing a covered procedure?

What will be an ideal response?

Question 2

Diseases of the central nervous system involve the:

A) brain. B) spinal cord. C) both A and B. D) neither A nor B.

parshano · **Reply #1 on:** Jun 25, 2018

Answer to Question 1

With a patient undergoing a noncovered elective procedure, the medical office manager must discuss with the patient the payment of the full amount. With a covered procedure, the conversation will be about the patient's financial portion of the bill and any necessary insurance forms or paperwork, including referrals or preauthorizations that may needed.

Answer to Question 2

C