Which trait or characteristic is not considered desirable in a medical assistant?
A) Initiative
B) Self-serving attitude
C) patient and employer-serving attitude
D) Empathy
Question 2
The process of billing a secondary insurance company involves which of the following?
A) After payment is received from the primary insurance, you must create a new bill with the secondary insurance information, or perform the electronic task of submitting the claim to the secondary insurer.
B) Click the unprinted paper claims link.
C) Check the set to bill link.
D) Billing at the same time you bill the initial claim to the primary insurance.
Maxine Williams was the founder and first president of the AAMA. Printed with permission of American
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