This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Phone menus are designed to: A) increase efficiency B) route all calls to a central operator C) ... (Read 408 times)

K@

  • Hero Member
  • *****
  • Posts: 608
on: Jun 25, 2018
Phone menus are designed to:
 A) increase efficiency
  B) route all calls to a central operator
  C) disconnect the caller if none of the menu options apply to the call
  D) keep the caller on hold

Question 2

If a caller makes threats, you should:
 A) hang up immediately
  B) hand the phone over to your supervisor
  C) document the information about the caller and the threat and end the call
  D) try to calm the caller or wait until he or she hangs up


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

briezy

  • Sr. Member
  • ****
  • Posts: 347
Reply #1 on: Jun 25, 2018
Answer to Question 1

A

Answer to Question 2

C


K@

  • Member
  • Posts: 608
Reply 2 on: Jun 25, 2018
Thanks for the timely response, appreciate it

Mochi

  • Member
  • Posts: 300
Reply 3 on: Yesterday
:D TYSM

« previous next »
 

Did you know?

Asthma-like symptoms were first recorded about 3,500 years ago in Egypt. The first manuscript specifically written about asthma was in the year 1190, describing a condition characterized by sudden breathlessness. The treatments listed in this manuscript include chicken soup, herbs, and sexual abstinence.

Did you know?

About 3% of all pregnant women will give birth to twins, which is an increase in rate of nearly 60% since the early 1980s.

Did you know?

Historic treatments for rheumatoid arthritis have included gold salts, acupuncture, a diet consisting of apples or rhubarb, nutmeg, nettles, bee venom, bracelets made of copper, prayer, rest, tooth extractions, fasting, honey, vitamins, insulin, snow collected on Christmas, magnets, and electric convulsion therapy.

Did you know?

For about 100 years, scientists thought that peptic ulcers were caused by stress, spicy food, and alcohol. Later, researchers added stomach acid to the list of causes and began treating ulcers with antacids. Now it is known that peptic ulcers are predominantly caused by Helicobacter pylori, a spiral-shaped bacterium that normally exist in the stomach.

Did you know?

If you could remove all of your skin, it would weigh up to 5 pounds.

Central venous catheter. Central venous catheter.
The United States in the Caribbean and Central America The United States in the Caribbean and Central America
Lin Chunhua, Chairman Mao en Route to Anyuan. Lin Chunhua, Chairman Mao en Route to Anyuan.
Efficiency vs. Equity Efficiency vs. Equity
Greenhouse gases increase in the stratosphere Greenhouse gases increase in the stratosphere
The central dogma of biology The central dogma of biology
Video: Pericarditis

For a complete list of videos, visit our video library