When communicating with patients, you should always: A) avoid eye ...

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When communicating with patients, you should always:
 A) avoid eye contact
  B) display positive body language
  C) try to remain expressionless
  D) avoid using gestures of any kind

Question 2

In the context of communication, ____ may be considered as the awareness of one's own feelings and the feelings of others.
 A) perception
  B) incongruity
  C) empiricism
  D) conceptualization

[sailorcrescent]

Answer to Question 1

B

Answer to Question 2

A