Which of the following is the most appropriate next step when a medical assistant attempts a venipuncture on an adult patient and cannot obtain a sample, and a second medical assistant is also unsuccessful?
a. Explain the problem to the patient and try the other arm.
b. Get another medical assistant to attempt a draw.
c. Inform the physician of unsuccessful attempts.
d. Schedule the patient to come back the next day.
Question 2
Each new dental unit has a water reservoir that supplies water for the dental handpieces and the air-water syringe. This water reservoir is maintained daily.
a. True
b. False
Indicate whether the statement is true or false