At times, patients may not be able to pay their medical bills for various reasons. What can medical assistants do to assist them with this?
a. Nothing. Laws require patients to pay their bills in full.
b. Make financial arrangements with patients, allowing full payment for services provided.
c. Allow patients to pay a reduced amount.
d. Tell patients their future visits will not be allowed until bills are paid in full.
Question 2
It is important that a fluoride tray extend far beyond the most posterior tooth because the fluoride will flow to the back of the tray.
a. True
b. False
Indicate whether the statement is true or false
Medical Language
Medical assistants can quickly pull up a patient record when a phone call is received.
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