Author Question: Which of the following telephone courtesies should be used while on the telephone with a patient? a. ... (Read 61 times)

Zulu123

  • Hero Member
  • *****
  • Posts: 525
Which of the following telephone courtesies should be used while on the telephone with a patient?
 a. Use jargon.
  b. Use buffer words
  c. Use slang.
  d. Never use caller's name.

Question 2

A genetic defect in enzymes that cause retardation is:
 a. cystic fibrosis.
  b. sickle cell anemia.
  c. hemophilia.
  d. Tay-Sachs disease.



bd5255

  • Sr. Member
  • ****
  • Posts: 386
Answer to Question 1

b

Answer to Question 2

d



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question


 

Did you know?

Tobacco depletes the body of vitamins A, C, and E, which can result in any of the following: dry hair, dry skin, dry eyes, poor growth, night blindness, abscesses, insomnia, fatigue, reproductive system problems, sinusitis, pneumonia, frequent respiratory problems, skin disorders, weight loss, rickets, osteomalacia, nervousness, muscle spasms, leg cramps, extremity numbness, bone malformations, decayed teeth, difficulty in walking, irritability, restlessness, profuse sweating, increased uric acid (gout), joint damage, damaged red blood cells, destruction of nerves, infertility, miscarriage, and many types of cancer.

Did you know?

Nearly 31 million adults in America have a total cholesterol level that is more than 240 mg per dL.

Did you know?

Asthma-like symptoms were first recorded about 3,500 years ago in Egypt. The first manuscript specifically written about asthma was in the year 1190, describing a condition characterized by sudden breathlessness. The treatments listed in this manuscript include chicken soup, herbs, and sexual abstinence.

Did you know?

The first oral chemotherapy drug for colon cancer was approved by FDA in 2001.

Did you know?

The B-complex vitamins and vitamin C are not stored in the body and must be replaced each day.

For a complete list of videos, visit our video library