Author Question: Which of the following telephone courtesies should be used while on the telephone with a patient? a. ... (Read 137 times)

Zulu123

  • Hero Member
  • *****
  • Posts: 525
Which of the following telephone courtesies should be used while on the telephone with a patient?
 a. Use jargon.
  b. Use buffer words
  c. Use slang.
  d. Never use caller's name.

Question 2

A genetic defect in enzymes that cause retardation is:
 a. cystic fibrosis.
  b. sickle cell anemia.
  c. hemophilia.
  d. Tay-Sachs disease.



bd5255

  • Sr. Member
  • ****
  • Posts: 386
Answer to Question 1

b

Answer to Question 2

d



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question


 

Did you know?

The human body's pharmacokinetics are quite varied. Our hair holds onto drugs longer than our urine, blood, or saliva. For example, alcohol can be detected in the hair for up to 90 days after it was consumed. The same is true for marijuana, cocaine, ecstasy, heroin, methamphetamine, and nicotine.

Did you know?

Side effects from substance abuse include nausea, dehydration, reduced productivitiy, and dependence. Though these effects usually worsen over time, the constant need for the substance often overcomes rational thinking.

Did you know?

Earwax has antimicrobial properties that reduce the viability of bacteria and fungus in the human ear.

Did you know?

Sperm cells are so tiny that 400 to 500 million (400,000,000–500,000,000) of them fit onto 1 tsp.

Did you know?

It is important to read food labels and choose foods with low cholesterol and saturated trans fat. You should limit saturated fat to no higher than 6% of daily calories.

For a complete list of videos, visit our video library