Author Question: Which of the following telephone courtesies should be used while on the telephone with a patient? a. ... (Read 133 times)

Zulu123

  • Hero Member
  • *****
  • Posts: 525
Which of the following telephone courtesies should be used while on the telephone with a patient?
 a. Use jargon.
  b. Use buffer words
  c. Use slang.
  d. Never use caller's name.

Question 2

A genetic defect in enzymes that cause retardation is:
 a. cystic fibrosis.
  b. sickle cell anemia.
  c. hemophilia.
  d. Tay-Sachs disease.



bd5255

  • Sr. Member
  • ****
  • Posts: 386
Answer to Question 1

b

Answer to Question 2

d



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question


 

Did you know?

The use of salicylates dates back 2,500 years to Hippocrates's recommendation of willow bark (from which a salicylate is derived) as an aid to the pains of childbirth. However, overdosage of salicylates can harm body fluids, electrolytes, the CNS, the GI tract, the ears, the lungs, the blood, the liver, and the kidneys and cause coma or death.

Did you know?

The human body's pharmacokinetics are quite varied. Our hair holds onto drugs longer than our urine, blood, or saliva. For example, alcohol can be detected in the hair for up to 90 days after it was consumed. The same is true for marijuana, cocaine, ecstasy, heroin, methamphetamine, and nicotine.

Did you know?

Asthma occurs in one in 11 children and in one in 12 adults. African Americans and Latinos have a higher risk for developing asthma than other groups.

Did you know?

The largest baby ever born weighed more than 23 pounds but died just 11 hours after his birth in 1879. The largest surviving baby was born in October 2009 in Sumatra, Indonesia, and weighed an astounding 19.2 pounds at birth.

Did you know?

Warfarin was developed as a consequence of the study of a strange bleeding disorder that suddenly occurred in cattle on the northern prairies of the United States in the early 1900s.

For a complete list of videos, visit our video library