This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: An added step for customer service in taking phone messages for a specific person is to A. make ... (Read 169 times)

DyllonKazuo

  • Hero Member
  • *****
  • Posts: 565
on: Jun 25, 2018
An added step for customer service in taking phone messages for a specific person is to
 
  A. make sure the person getting the message wants to speak to the caller.
  B. check the patient medical record for a reason the caller wants to speak to the person.
  C. leave the message on the physician's voicemail.
  D. inform the caller of any known delays in that person returning their call.

Question 2

________ software allows users to create things such as spreadsheets, documents, or presentations.
 
  a. Operating
  b. Word processing
  c. Windows operating
  d. Application


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

macagn

  • Sr. Member
  • ****
  • Posts: 345
Reply #1 on: Jun 25, 2018
Answer to Question 1

D.inform the caller of any known delays in that person returning their call.

Answer to Question 2

d


DyllonKazuo

  • Member
  • Posts: 565
Reply 2 on: Jun 25, 2018
Wow, this really help

amandalm

  • Member
  • Posts: 306
Reply 3 on: Yesterday
Great answer, keep it coming :)

« previous next »
 

Did you know?

Asthma-like symptoms were first recorded about 3,500 years ago in Egypt. The first manuscript specifically written about asthma was in the year 1190, describing a condition characterized by sudden breathlessness. The treatments listed in this manuscript include chicken soup, herbs, and sexual abstinence.

Did you know?

In the United States, congenital cytomegalovirus causes one child to become disabled almost every hour. CMV is the leading preventable viral cause of development disability in newborns. These disabilities include hearing or vision loss, and cerebral palsy.

Did you know?

In 2010, opiate painkllers, such as morphine, OxyContin®, and Vicodin®, were tied to almost 60% of drug overdose deaths.

Did you know?

Adults are resistant to the bacterium that causes Botulism. These bacteria thrive in honey – therefore, honey should never be given to infants since their immune systems are not yet resistant.

Did you know?

Bisphosphonates were first developed in the nineteenth century. They were first investigated for use in disorders of bone metabolism in the 1960s. They are now used clinically for the treatment of osteoporosis, Paget's disease, bone metastasis, multiple myeloma, and other conditions that feature bone fragility.

Serotonin and Risk-Taking Behavior Serotonin and Risk-Taking Behavior
In 2013, Americans learned that the federal government massively surveys their phone calls and e-mai In 2013, Americans learned that the federal government massively surveys their phone calls and e-mai
Edward Bellamy, author of the utopian novel Looking Backward (1888) Bellamy’s socialism worried many Edward Bellamy, author of the utopian novel Looking Backward (1888) Bellamy’s socialism worried many
All messages must be documented and placed in the patient's chart. All messages must be documented and placed in the patient's chart.
How Chemical Engineer Make a Orange How Chemical Engineer Make a Orange
Sadie is going to see a movie and is taking her four kids. each movie ticket costs $15 and ... Sadie is going to see a movie and is taking her four kids. each movie ticket costs $15 and ...
Video: Energy inputs and release in glycolysis Animation

For a complete list of videos, visit our video library