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Author Question: An added step for customer service in taking phone messages for a specific person is to A. make ... (Read 191 times)

DyllonKazuo

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on: Jun 25, 2018
An added step for customer service in taking phone messages for a specific person is to
 
  A. make sure the person getting the message wants to speak to the caller.
  B. check the patient medical record for a reason the caller wants to speak to the person.
  C. leave the message on the physician's voicemail.
  D. inform the caller of any known delays in that person returning their call.

Question 2

________ software allows users to create things such as spreadsheets, documents, or presentations.
 
  a. Operating
  b. Word processing
  c. Windows operating
  d. Application


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macagn

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Reply #1 on: Jun 25, 2018
Answer to Question 1

D.inform the caller of any known delays in that person returning their call.

Answer to Question 2

d


DyllonKazuo

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Reply 2 on: Jun 25, 2018
Thanks for the timely response, appreciate it

peter

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Reply 3 on: Yesterday
Excellent

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