« previous next »

Author Question: What should be confirmed before placing a call on hold? A. That the call is not an emergency B. ... (Read 109 times)

jlmhmf

  • Hero Member
  • *****
  • Posts: 552
on: Jun 25, 2018
What should be confirmed before placing a call on hold?
 
  A. That the call is not an emergency
  B. That the caller has time to hold
  C. That the caller has called the correct office
  D. That you can actually help the caller with hisquestion or reason for calling

Question 2

The externship experience should provide the medical assistant with ample experience in ________ skills.
 
  a. administrative
  b. clinical
  c. administrative and clinical
  d. none of the above


srodz

  • Sr. Member
  • ****
  • Posts: 333
Reply #1 on: Jun 25, 2018
Answer to Question 1

A.That the call is not an emergency

Answer to Question 2

c


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

The average office desk has 400 times more bacteria on it than a toilet.

Did you know?

The most dangerous mercury compound, dimethyl mercury, is so toxic that even a few microliters spilled on the skin can cause death. Mercury has been shown to accumulate in higher amounts in the following types of fish than other types: swordfish, shark, mackerel, tilefish, crab, and tuna.

Did you know?

People with alcoholism are at a much greater risk of malnutrition than are other people and usually exhibit low levels of most vitamins (especially folic acid). This is because alcohol often takes the place of 50% of their daily intake of calories, with little nutritional value contained in it.

Did you know?

In 2010, opiate painkllers, such as morphine, OxyContin®, and Vicodin®, were tied to almost 60% of drug overdose deaths.

Did you know?

Nearly all drugs pass into human breast milk. How often a drug is taken influences the amount of drug that will pass into the milk. Medications taken 30 to 60 minutes before breastfeeding are likely to be at peak blood levels when the baby is nursing.

Acute exacerbations of asthma can require management in the emergency department. The child is place Acute exacerbations of asthma can require management in the emergency department. The child is place
Urinary tract infection. A UTI is characterized by fever, lumbar or abdominal pain, and pain or burn Urinary tract infection. A UTI is characterized by fever, lumbar or abdominal pain, and pain or burn
Every medical office should keep emergency supplies in a waterproof container. Every medical office should keep emergency supplies in a waterproof container.
Passive touch on shoulders to end. Hold for 5 to 10 seconds. Passive touch on shoulders to end. Hold for 5 to 10 seconds.
How much water does the amniotic sac hold? How much water does the amniotic sac hold?
Sufjan Stevens - Mystery of Love (From Sufjan Stevens - Mystery of Love (From "Call Me By Your Name" Soundtrack)
Video: Energy sources - types

For a complete list of videos, visit our video library