« previous next »

Author Question: What should be confirmed before placing a call on hold? A. That the call is not an emergency B. ... (Read 106 times)

jlmhmf

  • Hero Member
  • *****
  • Posts: 552
on: Jun 25, 2018
What should be confirmed before placing a call on hold?
 
  A. That the call is not an emergency
  B. That the caller has time to hold
  C. That the caller has called the correct office
  D. That you can actually help the caller with hisquestion or reason for calling

Question 2

The externship experience should provide the medical assistant with ample experience in ________ skills.
 
  a. administrative
  b. clinical
  c. administrative and clinical
  d. none of the above


srodz

  • Sr. Member
  • ****
  • Posts: 333
Reply #1 on: Jun 25, 2018
Answer to Question 1

A.That the call is not an emergency

Answer to Question 2

c


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Amphetamine poisoning can cause intravascular coagulation, circulatory collapse, rhabdomyolysis, ischemic colitis, acute psychosis, hyperthermia, respiratory distress syndrome, and pericarditis.

Did you know?

All adverse reactions are commonly charted in red ink in the patient's record and usually are noted on the front of the chart. Failure to follow correct documentation procedures may result in malpractice lawsuits.

Did you know?

There are approximately 3 million unintended pregnancies in the United States each year.

Did you know?

According to research, pregnant women tend to eat more if carrying a baby boy. Male fetuses may secrete a chemical that stimulates their mothers to step up her energy intake.

Did you know?

Interferon was scarce and expensive until 1980, when the interferon gene was inserted into bacteria using recombinant DNA technology, allowing for mass cultivation and purification from bacterial cultures.

Acute exacerbations of asthma can require management in the emergency department. The child is place Acute exacerbations of asthma can require management in the emergency department. The child is place
GEN. BIO. TEST HELP [EMERGENCY] GEN. BIO. TEST HELP [EMERGENCY]
The medical assistant handles an emergency. The medical assistant handles an emergency.
Effleurage to the foot bottom using the fist. Hold the dorsal surface of the foot with one hand ... Effleurage to the foot bottom using the fist. Hold the dorsal surface of the foot with one hand ...
Turn baby over, placing him or her sideways across your legs if on floor or across pillow. Turn baby over, placing him or her sideways across your legs if on floor or across pillow.
A farmer is building a new cylindrical silo that will hold 1800 cm3 of corn. Wha A farmer is building a new cylindrical silo that will hold 1800 cm3 of corn. Wha
Video: Power Supply Polyacrylamide Gel Protein Sample

For a complete list of videos, visit our video library