Answer to Question 1
C
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A Incorrect. To establish trust, a nurse must keep appointments, not reschedule or cancel them.
B Incorrect. To establish trust, a nurse must explain procedures in a way that is acceptable to the family, not in a way that you feel comfortable with.
C Correct. To establish trust, a nurse must follow through on promises, keep appointments, respect client confidentiality, and carefully explain procedures in a way that is acceptable to the family.
D Incorrect. Client confidentiality includes all information, not just information that would upset the client if disclosed.
Answer to Question 2
D
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A Incorrect. When a child refuses to take their medicine, your best response is not to suggest that caregiver's will be upset.
B Incorrect. When a child refuses to take their medicine, your best response is not to suggest threaten the child with continued or greater illness.
C Incorrect. When a child refuses to take their medicine, your best response is not suggest that they are not good or that they are bad.
D Correct. When a child refuses to take their medicine, it is best to express empathy and understanding, emphasizing feelings and expressing ownership, I am pleased you want to help yourself feel better by taking it even though it does taste yucky.
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