Author Question: ____ is an example of a nonmarketer-dominated source of persuasive information that is delivered ... (Read 185 times)

ec501234 · **on:** Jun 28, 2018

____ is an example of a nonmarketer-dominated source of persuasive information that is delivered personally.
a. Public relations
b. Word-of-mouth communication
c. A customer service representative
d. Advertising
e. Consumer Reports

Question 2

A person can not alter the meaning of verbal communication without altering the words they use.

Indicate whether the statement is true or false