____ is an example of a nonmarketer-dominated source of ...

[ec501234]

____ is an example of a nonmarketer-dominated source of persuasive information that is delivered personally.
 a. Public relations
  b. Word-of-mouth communication
  c. A customer service representative
  d. Advertising
  e. Consumer Reports

Question 2

A person can not alter the meaning of verbal communication without altering the words they use.
 
 Indicate whether the statement is true or false

[honnalora]

Answer to Question 1

B

Answer to Question 2

false

[ec501234]

Excellent

[blakcmamba]

Thanks for the timely response, appreciate it