Common strategies to induce self-referencing might include all of ...

[skymedlock]

Common strategies to induce self-referencing might include all of the following except
 a. directly asking consumers to self-reference.
  b. using the second person.
  c. asking rhetorical questions.
  d. using novelty or uniqueness appeals.
  e. showing visuals of situations to which consumers can easily relate.

Question 2

Which is not a goal of purchasing?
 a. Uninterrupted flow of communication.
 b. Inventory management.
 c. Improve quality.
 d. Reduce administrative costs.
 e. Advance firm's competitive position.

[asware1]

Answer to Question 1

D

Answer to Question 2

a