This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: ________ is a key strategy in today's leading-edge service firms and reflects a more futuristic ... (Read 116 times)

geoffrey

  • Hero Member
  • *****
  • Posts: 880
on: Jun 28, 2018
________ is a key strategy in today's leading-edge service firms and reflects a more futuristic outlook than does the concept of customer satisfaction.
 a. Frequency marketing
 b. Conquest marketing
 c. Customer retention
 d. Relationship marketing

Question 2

Which of the following components is part of a Decision Support System (DSS)?
 a. Data System
  b. Model System
  c. Dialog System
  d. All of the above are components of a DSS
  e. Only A and B are part of a DSS


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

vboyd24

  • Sr. Member
  • ****
  • Posts: 341
Reply #1 on: Jun 28, 2018
Answer to Question 1

c

Answer to Question 2

d


geoffrey

  • Member
  • Posts: 880
Reply 2 on: Jun 28, 2018
Wow, this really help

kusterl

  • Member
  • Posts: 315
Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

« previous next »
 

Did you know?

The largest baby ever born weighed more than 23 pounds but died just 11 hours after his birth in 1879. The largest surviving baby was born in October 2009 in Sumatra, Indonesia, and weighed an astounding 19.2 pounds at birth.

Did you know?

Alzheimer's disease affects only about 10% of people older than 65 years of age. Most forms of decreased mental function and dementia are caused by disuse (letting the mind get lazy).

Did you know?

Increased intake of vitamin D has been shown to reduce fractures up to 25% in older people.

Did you know?

Though Candida and Aspergillus species are the most common fungal pathogens causing invasive fungal disease in the immunocompromised, infections due to previously uncommon hyaline and dematiaceous filamentous fungi are occurring more often today. Rare fungal infections, once accurately diagnosed, may require surgical debridement, immunotherapy, and newer antifungals used singly or in combination with older antifungals, on a case-by-case basis.

Did you know?

Parkinson's disease is both chronic and progressive. This means that it persists over a long period of time and that its symptoms grow worse over time.

Happened to me today. Happened to me today.
The Sun Today and as a Giant The Sun Today and as a Giant
Eugène Delacroix, Liberty Leading the People. Eugène Delacroix, Liberty Leading the People.
Remove all jewelry before performing service work on any vehicle. Remove all jewelry before performing service work on any vehicle.
Apply L strokes, using flat fingers, from temples to edge of mandible. Stretch is forward toward the ... Apply L strokes, using flat fingers, from temples to edge of mandible. Stretch is forward toward the ...
Induction of a thymine dimer by UV radiation, leading to distortion of the DNA Induction of a thymine dimer by UV radiation, leading to distortion of the DNA
Video: Electrocardiogram Examination

For a complete list of videos, visit our video library