This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Jennifer is a salesperson for a business insurance company. Despite putting herself at risk of ... (Read 83 times)

SO00

  • Hero Member
  • *****
  • Posts: 568
on: Jun 28, 2018
Jennifer is a salesperson for a business insurance company. Despite putting herself at risk of losing customers, she informs her customers about new company policies that may adversely affect their businesses. In this scenario, Jennifer exhibits _____ behavior.
 A) profit-oriented
  B) amateur
  C) egocentric
  D) customer-oriented
  E) introverted

Question 2

Susan is hired as salesperson in a jewelry store. Being new to this industry, she does not possess a great deal of knowledge about the products offered by her store. She is often asked questions by customers to which she does not know the answer. However, she always responds to them by saying, I will check with my store manager and get back to you. By being up-front with her customers, Susan exhibits:
 A) product knowledge.
  B) competitor knowledge.
  C) predictability.
  D) candor.
  E) expertise.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

amy.lauersdorf90

  • Sr. Member
  • ****
  • Posts: 327
Reply #1 on: Jun 28, 2018
Answer to Question 1

D

Answer to Question 2

D


SO00

  • Member
  • Posts: 568
Reply 2 on: Jun 28, 2018
:D TYSM

Liddy

  • Member
  • Posts: 342
Reply 3 on: Yesterday
Excellent

« previous next »
 

Did you know?

The Centers for Disease Control and Prevention has released reports detailing the deaths of infants (younger than 1 year of age) who died after being given cold and cough medications. This underscores the importance of educating parents that children younger than 2 years of age should never be given over-the-counter cold and cough medications without consulting their physicians.

Did you know?

Certain rare plants containing cyanide include apricot pits and a type of potato called cassava. Fortunately, only chronic or massive ingestion of any of these plants can lead to serious poisoning.

Did you know?

Elderly adults are living longer, and causes of death are shifting. At the same time, autopsy rates are at or near their lowest in history.

Did you know?

Atropine was named after the Greek goddess Atropos, the oldest and ugliest of the three sisters known as the Fates, who controlled the destiny of men.

Did you know?

Disorders that may affect pharmacodynamics include genetic mutations, malnutrition, thyrotoxicosis, myasthenia gravis, Parkinson's disease, and certain forms of insulin-resistant diabetes mellitus.

Shark - These species are all at risk of extinction Shark - These species are all at risk of extinction
Proper placement and monitoring of an automatic blood pressure cuff will reduce the risk of injury o Proper placement and monitoring of an automatic blood pressure cuff will reduce the risk of injury o
Increased risk of trisomy with maternal age. Increased risk of trisomy with maternal age.
Monopoly, patented in 1935, was an instant best-seller: Players risk all their assets in an attempt Monopoly, patented in 1935, was an instant best-seller: Players risk all their assets in an attempt
Percentage of youth age 15 to 19 years with at-risk levels of body composition & fitness Percentage of youth age 15 to 19 years with at-risk levels of body composition & fitness
A company that makes environmental measuring devices has calculated their revenue and costs as ... A company that makes environmental measuring devices has calculated their revenue and costs as ...
Video: Amniocentesis and CVS Animation

For a complete list of videos, visit our video library