Author Question: Situations where the service provider feels torn between the needs of the customer, the ... (Read 57 times)

Coya19@aol.com · **on:** Jun 28, 2018

Situations where the service provider feels torn between the needs of the customer, the organization, and the service provider's own personal interest are referred to as:
A) cognitive moral development.
B) conflict of interest.
C) organizational relationships.
D) structure conflict.
E) relationship conflict.

Question 2

Kara has an urgent requirement for a power bank and places an order online. She specifies that she looks forward to receiving the power bank within three days. However, the actual time the company takes to process the request itself is three days. In this scenario, the sales team should engage in a(n) _____ to meet Kara's requirement.
A) sales partnership
B) administrative support partnership
C) marketing partnership
D) shipping and transportation partnership
E) design and manufacturing partnership